Privacy Policy

Last updated: 29 June 2026

Before publishing: replace every [BRACKETED] field with your real details, and have this reviewed by a qualified adviser. This template is a starting point, not legal advice.

This policy explains how TeleAdvisor ("we", "us") handles your personal data when you use teleadvisorplans.online (the "site"). We are the data controller for the information described here. You can contact us on 0800 820 3480.

What we collect

Information you give us — if you call us or contact us, we may record details you choose to share, such as your current plan, usage and the contact details you provide.
Savings estimate tool — the figures you enter into the on-page estimate are processed in your browser to show an illustration. We do not store or transmit those entries.
Usage data — with your consent, we use Google (via Google Tag Manager / Google Analytics) to collect anonymous usage statistics such as pages viewed and device type. See our Cookie Policy.

Why we use it and our legal basis

To respond to your enquiries and help you compare plans — basis: your consent and/or steps taken at your request.
To understand and improve how the site is used — basis: consent (analytics cookies).
To meet legal and regulatory obligations — basis: legal obligation.

Sharing

We do not sell your personal data. If you choose to switch through us, we share only the details needed with the relevant provider. We use service providers (such as Google for analytics, and a payment processor when you pay for our service) who process data on our behalf. As this is a paid service, any card or payment details are handled securely by our payment provider when you choose to pay; you do not need to share them simply to get a comparison, and we never ask for your online banking login. [Name your payment processor here, e.g. Stripe / PayPal.]

Retention

We keep enquiry records only as long as needed for the purpose collected and any legal requirement, then delete them. Specify your retention periods here: [RETENTION PERIODS].

Your rights (UK GDPR)

You have the right to access, correct, delete or restrict your data, to object to processing, to data portability, and to withdraw consent at any time. To exercise these, contact us on 0800 820 3480. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

International transfers & security

Where data is processed outside the UK (for example by Google), appropriate safeguards apply. We take reasonable technical and organisational measures to protect your data.

Changes

We may update this policy and will post the revised version here with a new date.